How Can We Help?
Our support team is here to assist you. Choose the best way to get help below.
Current response time: We typically respond within 24 hours during business days.
Common Issues
I forgot my password
Use the "Forgot Password" link on the login page. We'll send you an email to reset it.
Reset Password →I need to cancel my subscription
You can cancel anytime from your account settings or through the Stripe billing portal.
Go to Account →My payment failed
Update your payment method in the billing portal. Your access continues for a short grace period.
Update Payment →I have questions about a third-party service
Please contact that service's support directly. We cannot resolve issues with third-party platforms.
Read Disclaimer →Security Concern?
If you believe your account has been compromised or you've encountered a security issue, contact us immediately.
security@cryptobipto.comImportant: We will never ask for your password, private keys, or seed phrases. Be cautious of phishing attempts.